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TESTIMONIALS
We, at Softpro, enjoy opportunities to provide excellent services to our clients. We share our experiences and lessons learnt with other clients to showcase our ability to innovate and find the right solution that suits the unique needs of the clients. Here are a few cases for your reference.
   
Case 1  
Project Data Warehouse
Client Major Telecommunication Company
Challenges To reduce cycle time to process lead information
To provide improved market analysis
SOFTPRO Solution  
Designed and built a business intelligence data warehouse that integrated the data from over 40 internal and external data stores that housed one terabyte of lead list data
Accessible through a thin client access, the solution enabled the marketing group to
Accomplish data mining for trend analysis
Create the ability to appropriately market and modify marketing campaign
Major Benefits to the Client
Reduced marketing costs and cut the time for lead list generation from six weeks to less than one
Increased Revenue Opportunities - More targeted data and information analysis helps business unit executives spot trends to identify new markets and customers or to sell and up sell to existing customers
Improved Customer Service - With better data analysis on specific customers, businesses can proactively modify their marketing, sales or customer service operations to better serve their needs
Cost Containment - Business unit executives can track performance and make adjustments to enhance profitability
   
Case 2  
Project Enterprise Application Integration (EAI)
Client Major Retail Chain
Challenges Integration of corporate system and various destination store systems
Non availability of real time data at stores
SOFTPRO Solution  
Designed and implemented an EAI architecture system using Cool:Gen and MQ Series
Real time data distributed from corporate system to destination store systems
Major Benefits to the Client
Real time data enabled demand and supply forecast with unprecedented accuracy for every item in every store
Huge cost savings by eliminating redundant data processing
   
Case 3  
Project Pricing system
Client Major Retail Chain
Challenges The pricing system did not support price adjustment at the individual store level based on the supplier cost, local competitors pricing and conditions
SOFTPRO Solution  
Designed and implemented an enhanced three-tier pricing system where the items can be priced at the individual store level based on the supplier cost, local competitors pricing and conditions
Central pricing override by thin client systems at individual store level based on competitors and other factors
Accept and process real time cost from suppliers
Major Benefits to the Client
Increased profit through competitive rates from suppliers
Increased sales through competitive prices to customers
Increased Customer loyalty and retention

   

Feel free to provide us a bigger challenge and we will enjoy the opportunity to solve it and showcase here.

   
 
 
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