Softpro

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TESTIMONIALS

We, at Softpro, enjoy opportunities to provide excellent services to our clients. We share our experiences and lessons learnt with other clients to showcase our ability to innovate and find the right solution that suits the unique needs of the clients. Here are a few cases for your reference.


Case 1
Project	Data Warehouse
Client	Major Telecommunication Company
Challenges	To reduce cycle time to process lead information To provide improved market analysis
SOFTPRO Solution
Designed and built a business intelligence data warehouse that integrated the data from over 40 internal and external data stores that housed one terabyte of lead list data Accessible through a thin client access, the solution enabled the marketing group to Accomplish data mining for trend analysis Create the ability to appropriately market and modify marketing campaign Major Benefits to the Client
Reduced marketing costs and cut the time for lead list generation from six weeks to less than one Increased Revenue Opportunities - More targeted data and information analysis helps business unit executives spot trends to identify new markets and customers or to sell and up sell to existing customers Improved Customer Service - With better data analysis on specific customers, businesses can proactively modify their marketing, sales or customer service operations to better serve their needs Cost Containment - Business unit executives can track performance and make adjustments to enhance profitability

Case 2
Project	Enterprise Application Integration (EAI)
Client	Major Retail Chain
Challenges	Integration of corporate system and various destination store systems Non availability of real time data at stores
SOFTPRO Solution
Designed and implemented an EAI architecture system using Cool:Gen and MQ Series Real time data distributed from corporate system to destination store systems
Major Benefits to the Client
Real time data enabled demand and supply forecast with unprecedented accuracy for every item in every store Huge cost savings by eliminating redundant data processing

Case 3
Project	Pricing system
Client	Major Retail Chain
Challenges	The pricing system did not support price adjustment at the individual store level based on the supplier cost, local competitors pricing and conditions
SOFTPRO Solution
Designed and implemented an enhanced three-tier pricing system where the items can be priced at the individual store level based on the supplier cost, local competitors pricing and conditions Central pricing override by thin client systems at individual store level based on competitors and other factors Accept and process real time cost from suppliers
Major Benefits to the Client
Increased profit through competitive rates from suppliers Increased sales through competitive prices to customers Increased Customer loyalty and retention

Feel free to provide us a bigger challenge and we will enjoy the opportunity to solve it and showcase here.